Returns & Shipping

Shipping Information

UK Shipping

Every item is carefully crafted to order in Surrey, UK. We aim to dispatch your order within 1-2 days of purchase using Royal Mail 1st Class Signed delivery, ensuring your package arrives by the next working day.

Should you have any specific delivery requests or require a particular shipping date, please email us at support@akinsanya.co.uk quoting your order number. We always strive to respond promptly and accommodate your needs.

Once your order is on its way, you’ll receive an email confirmation with a tracking reference to monitor your delivery on the Royal Mail website.

International Shipping

AKINSANYA ships globally. We offer DHL Express shipping who deliver within 3 working days.

Please note that all orders may be subject to customs and duty fees upon arrival in your country. These fees, determined by your local customs authorities, are the responsibility of the customer. AKINSANYA cannot be held liable for any such charges.

Should you have any specific delivery requests or require a particular shipping date, please email us at support@akinsanya.co.uk quoting your order number. We always strive to respond promptly and accommodate your needs.

Once your order is on its way, you’ll receive an email confirmation with a tracking reference to monitor your delivery on the DHL website.

Returns Policy

  • We offer hassle‐free refunds within 30 days of purchase. If you need to return an item, please contact us immediately at support@akinsanya.co.uk with your order number, name, and address. For all UK orders, we’ll email you a free pre‐paid Royal Mail return label. Once your item is received and inspected, you will receive a full refund.
  • If the item is faulty, please email us immediately (support@akinsanya.co.uk) siting your order number, name and address. We will remake your product and send it back FREE of charge within 10 working days.
  • If the item does not fit you are eligible for an exchange of size. 
  • When you place and order please make sure to check your measurements against our size chart to ensure you are ordering the correct size.
  • For alterations email us at support@akinsanya.co.uk quoting your order number and we can make the relevant arrangements to return your item(s) and carry out alterations. Products must be returned in the exact condition in which received, or you will not be eligible for alterations and the original item will be sent back to you (the buyer is liable for all shipping costs in this case)